Effective date: October 30, 2026
1. Project-specific terms
Our marketing engagements are customized. Cancellation and refund eligibility depend on the signed proposal or service agreement and applicable law. We do not promise an automatic full refund or impose a blanket no-refund rule.
2. Before work begins
Contact us promptly to request cancellation. We will review the agreed terms and any already committed, nonrecoverable third-party costs before confirming whether funds are refundable.
3. After work begins
We will account for completed work, agreed milestones, expenses and any remaining prepaid balance under the contract and applicable law. Ad platform charges and third-party subscriptions follow those providers' own refund policies.
4. Requesting a cancellation
Email support@adinmobi.com with your business name, project details and cancellation request. We will review it and explain the next steps. Any approved refund is processed through an agreed payment method, subject to processor timing.